Are Skillshare premium minutes watched counted when a premium student enrolls via a free link? This 2017 case study gives you the answer. With the new 2017 changes in Skillshare on how teachers get paid, I had the understanding that Premium students enrolling in a class via a free link didn’t count for premium minutes watched. Skillshare has contradicting statements on their website concerning this and a lot of people are confused. This is what I found out.
Skillshare Premium Minutes Watched Case Study February 2017
I decided to do this case study after enrolling in Neil and Linda Shearing’s class on Skillshare:
Lesson 2, “Change 1: Premium Minutes” is what I was interested in testing because I wanted to know if it was necessary to have a Free link and a Premium link showing up when advertising a class in a Facebook group or a web page.
This is a screenshot from the lesson which explains very well what counts and what does not count as Skillshare premium minutes watched.
Even after watching this lesson and seeing this clear diagram, it was still stated “Premium minutes watched seem to count when a Premium student is using a free link to enroll.” There was still uncertainty and I would have preferred to hear“Premium minutes watched absolutely count when a Premium student is using a free link to enroll.”
Are Skillshare premium minutes watched counted when a premium student enrolls via a free link?
So I tested Premium minutes watched myself for a new class I have just published just to be sure. I didn’t advertise the class, except for the Skillshare email notification that goes to all students automatically when a class is published.
I gave a friend who is a Premium member a Free link to my class. He enrolled in the class and watched most of the content.
In the mean time I had one more Premium member enrolling within Skillshare directly.
I had to wait past 24 hours to see the “minutes watched” stats completely updated. It seems that they update every 12 hours while the Total Visitors and number of Students are more instantaneous.
This is what I have for Friday 3 February when we did the test.
As you can see there are 26 Total Minutes watched.
Are they Skillshare Premium minutes watched?
The graph is showing 26 Total Minutes watched and 26 Premium Minutes watched, which tell us that there were no Free minutes watched.
One problem with that result is that the whole class was watched at normal speed and stats show only 26 minutes when it should have been 40 minutes. The computer used was Windows 10 with Chrome version 55.0.2883.87 m. This prompted me to do a second test to confirm that premium minutes watched by a Premium student enrolling via a free link count, and see if the incorrect reporting repeats itself.
Skillshare premium minutes watched – second test.
The computer used was still Windows 10, but with Firefox version 48.0.2. My friend watched the whole class again and these are the results.
The total minutes watched is now 66 minutes with no additional student. Let’s see the detail.
The second test took place on Sunday 5 February and there are 40 minutes reported, which is the duration of the whole class minus 2 minutes for the introduction free video.
Let’s see the graph now.
The graph is showing 40 Total Minutes watched and 40 Premium Minutes watched, which tell us again that there were no Free minutes watched.
We can conclude with certainty now that when a Premium student enrolls via a Free link for a Premium class, the Premium minutes watched are counted.
We can also conclude that when a student watch a class twice, premium minutes are still counted.
Now there might be an issue in tracking/reporting when the class is viewed in certain browsers. Seems to be no problem in Firefox, maybe an issue in Chrome, which often causes problems.
What about viewing the class on Internet Explorer, in the iOS or Android app? I don’t have an answer yet for this yet, but will try to add more information as soon as I have them.
Now, is there really a need to advertise the class in groups with a Premium link + a Free link?
I don’t think so, except if you don’t want Premium members to eat-up your free link quota.
I hope this case study will help those Skillshare teachers who are still confused about Premium minutes watched.